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Pharmacy Data Analyst – Sr Project Coordinator

University Hospitals

This is a Contract-Jobs position in Warrensville Heights, OH posted October 23, 2020.



The UH Meds Pharmacy Services team exist to enhance ourpatient’s quality of life through exceptional care, superior outcomes at thehighest value. The UH Meds team is seeking a data analyst to work closely withthe internal and external key stakeholders to identify opportunities forbusiness development and improvement. The data analyst will collaborate withhealth system, senior leadership, clinic staff, and clinical pharmacistspecialist to obtain the appropriate clinical and financial information need toperform business outcomes analysis. The Pharmacy Data Analyst (PDA) will needto have a working knowledge about pharmacy operations, value-basedreimbursement, and manufacturer assistance programs. The PDA will beresponsible for building and maintaining dashboards that enables the healthsystem and pharmacy leadership to improve medication adherence, reduce patientreadmission rates, and ultimately improve health outcomes through thecollection and extraction of clinical, behavioral, and financial data andshared on a regular cadence with department leadership.

This will be a 40-hour per week position that may have arotating schedule based on operational needs. The position will work from theUH Home Care building in Warrensville Ohio.



The responsibilities of the Pharmacy Data Analyst includebut is not limited to the following:

Customer Servcie

1. Demonstrate customer services qualities that instillconfidence.

2. Mentors others on how to provide the highest level of customerservice

3. Effectively follows up and closes all issues assigned oridentifies issues to management with recommendations on how to proceed.

4. Maintains strict confidentiality of patient and financialinformation in assigned area of responsibility (HIPAA).

5. Interact with physicians, nurses, and other health careprofessionals in a courteous and professional manner

6. Maintain organized workspace to help foster efficientoperations

Measurement & Financial Analysis

1. Hold regular discussions with leaders to understandprocesses and conduct data analysis based on discussed health system andindustry need

2. Function as a coach/consultant to assist department indefining, measuring and analyzing data gaps

3. Mastery of basic statistical concepts, tools andtechniques and working knowledge of advance statistical topics.

4. Advance skills to define the analytical need, integrate,interpret and report findings to all leaders.

5. Elevate issues promptly to supervisors to promotepositive outcomes for internal and external customers

Problem Solving & Implementation

1. Handle multi department designs and implementationcomflicts and work to resolution.

2. Ensure that users have provided need imput and have asence of ownership for the final solutions developed

3. Confirm that solutions developed spread and provide bestpractice across entire system domain

4. Proactively collaborates with management in evaluatingdata capability for workflow audits.

5. Consolidates, analyzes and reports data from multipleclinical and operational systems.

Data Management & Execution

1. Consolidates, analyzes and reports data from multipleclinical and operational systems.

2. Provides project leadership, direction, coaching andfacilitation across multiple health system disciplines.

3. Delivers data requirements for accreditation reporting incollaboration with area leader, business operations and clinical outcomeassessment.

4. Collaborates with management in development dashboard forindustry Key Performance Indicators (KPIs). 5. Consistently delivers daily,monthly, or quarterly to provide routinely generated reports.

6. Ability to participate in creating training documents,policy and procedures, standard operating procedure, quick reference guides andother literature as needed



Bachelor’s Degree

Master’s Degree – preferred

Proficiency in Microsoft Suite (PowerPoint, Excel, Word)

Proficiency in SQL a plus; desire to learn SQL a must

Minimum 2-5 years of Data Analyst systems experience(Tableau, Power BI, SAS, R, Minitab, SPSS)

Experience writing, debugging and documenting complexqueries against relational databases.