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Help Desk Technician

Robert Half

This is a Full-time position in Fairlawn, OH posted May 2, 2021.

Ref ID: 03340-0011783248

Classification: Network Security Administrator

Compensation: $50000.00 to $60000.00 yearly

Robert Half Technology is looking for a IT Support Technician for a client in Fairlawn area.

Duties & Responsibilities:

Tasks related to this position may vary and are not limited to those listed below:

• Follow established safety rules, policies and procedures at all times

• Execute the required tasks for the newly established security framework

• Provide support through our help desk system for division and corporate staff, including operating system issues, email, anti-virus and company specific applications

• Monitor help desk system to ensure SLA’s are being met

• Perform needs analysis and manage projects that result

• Ensure that the I.T. infrastructure is providing support for business operations

• Other duties and responsibilities as assigned

• Full-time role in an office setting

Skill Set:

• Knowledge of Windows, Office365, SQL Server, Apple OSX a plus

• Knowledge of computer network hardware, software and peripheral equipment

• Knowledge of computer network security systems, procedures and techniques

• Excellent critical thinking skills to diagnose and solve problems

• Sense of urgency for completing initiatives within schedule

• Good communication skills

Job Requirements:
Basic Network Troubleshooting, Network Security, Microsoft Office 365

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (